Digital Capacity Building
Best for: Enterprise nonprofits with one or multiple web properties and an in-house digital team.
Time Expectation: 4 - 8 weeks
Audits and Bootcamps
Short engagements designed to address things needing addressing to make your web program and team operating even better.
Remove Production Bottlenecks - Get Work Done Better/Faster: You’ve got a talented team, but you feel everyone could be working better. We’ll look at your processes, stakeholders, and technology to identify areas for improvement now and to work on over time.
Site Performance - Make Your Site Work Better for Your Users: How quickly your site loads and how it loads has a big impact on how your visitors experience your site, whether they convert, and can drastically impact SEO performance. This audit reviews how your site performs and makes some recommendations for making your site work better for your users.
Put Accessibility at the Forefront: This bootcamp is about adding accessibility-planning, execution, and verification into web development operations.
Reduce Regression Issues with Automated Testing: In this bootcamp, we’ll help you get started using a combination of visual regression testing tools and automated testing tools and processes. Your future you will be very happy and so will your digital directors.
Take a Product Management Approach to Managing Your Web Ecosystem: Create order from the chaos created by an unwieldy backlog and strategic uncertainty. We’ll look at your current stakeholders, processes, and tools and will provide the tools your team to create clarity, better manage stakeholder expectations, and get things done more efficiently.
UX - How Much Cognitive Load do you require of your users: Your team has received lots of requests to update the site and you’re concerned that the introduction of new content and UX patterns may be creating an environment that is increasingly difficult for your audiences to understand. In this audit, we’ll catalog your site’s patterns, navigation, and page types and mash them up against its KPIs. We’ll identify areas that may be challenging for your users and make recommendations for addressing them.
Gap Identification
Best for: Medium to Enterprise nonprofits with or without their own in-house digital team.
Time Expectation: 4 - 8 weeks
Audits
Short engagements designed to identify gaps in your program, website(s), or processes that support your digital program.
Obstacles to Conversion: This audit is focused squarely on how well your website converts - whether it's making a donation, signing up for email or SMSsms communications, filling a form, or reading a page. We’ll work together to define what defines conversion for your organization and then audit your website for obstacles that may be in the way of the conversion
Accessibility: We’ll do a manual review of your site to identify the most important accessibility gaps that need to be addressed.
Quality Assurance Processes: We’ll review how quality assurance is done and identify gaps and opportunities to improve it.
Analytics and Data-Driven Decision Making: We’ll learn what your team is on the hook for and to whom, what’s measurable, and a strategy for filling measurement gaps. Lastly, we’ll audit your existing reporting and make recommendations on how to operationalize decision-making based on the data you’re collecting.
Site Performance: How quickly your site loads and how it loads has a big impact on how your visitors experience your site, whether they convert, and can drastically impact SEO performance. This audit reviews how your site performs and makes some recommendations for making your site work better for your users.
Web Team Augmentation
Best for: Enterprise nonprofits with one or multiple web properties and an in-house digital team.
Time Expectation: Ongoing
The backlog struggle is real. Let us help. While our developers can help make a dent in that backlog, you’ll have access to other areas of expertise critical to web programs that our team has built up over decades serving nonprofits. Design, UX, content strategy, and project management just to name a few.
Support & Continuous Improvement
Best for: Medium to Enterprise nonprofits with or without their own in-house digital team.
Time Expectation: Ongoing
If your organization is committed to strategic iteration of your website and properties and you have a Drupal or WordPress site(s) in need of a team to support your vision, we’ve got you!
