Last Modified August 23, 2016
Capellic collects and uses information from two different types of users in connection with the Service: administrative users (“Organization Users”), who work with the organizations to which Capellic provides the Service (each an “Organization” and collectively, “Organizations”), and end users, who use the Service to engage in transactions with an Organizations (“End Users”). In most cases, Capellic’s information practices are the same for both Organization Users and for End Users, but in some cases our practices differ, and we have explained that difference below.
What information do we collect?
We collect information when you use or communicate with us through the Service, register with our Service, and when you request that we communicate with you in connection with the Service. We also collect general information concerning the usage of the service.
You should be aware, however, that the provision of the Service requires that the organizations to which Capellic provides the Service, and their personnel will have access to some or all of this information as it applies to your interaction with the Service in connection with that organization, and Capellic cannot control the uses of that information by that organization or Organization Users.
In particular, End Users who engage in transactions with an Organization should understand that Capellic provides the service on behalf of that Organization, and End User account information and transaction history with that Organization is available for that Organization’s use, and Capellic will provide a copy of the End User account information and transaction history with an Organization to that Organization.
How do we use your information?
Any of the information we collect from you may be used in one of the following ways:
- To deliver the Service and send notices and requests (e.g., survey or feedback requests purchase confirmations, support and customer service and to keep track of support and customer service requests) related to the Service and your account. This includes fulfilling your requests and transactions, providing administrative notices, and facilitating communications among you and other Users through the Service.
- To inform you about the Service, such as letting you know about upcoming changes or improvements or additional services we provide. You may opt out of receiving these messages, either by setting a preference (if and when available) within your user account.
- To e-mail you special offers, solications, and other communications from the Organization(s) with which you engage, which we will send only when requested to do so by such Organization(s). You must contact the relevant Organization to remove yourself from their email list or opt out of receiving ongoing communications from that Organization.
- To personalize user experiences (user information helps us to better respond to each user’s individual needs).
- To improve the Service (we continually strive to improve our offerings based on the information and feedback we receive).
- To improve customer service (user information helps us to more effectively respond to customer service requests and support needs).
- To administer a survey or other Service features.
How do we protect your information?
We implement a variety of security measures to maintain the safety of personally identifiable information when a user enters, submits, or accesses their personal information.
We offer the use of a secure server for the Service. All personally identifiable information supplied by you to us via the Service is transmitted via Secure Socket Layer (SSL) or similarly secure technology. We allow personally identifiable information to be accessed only by persons with specified rights to do so (which persons may include the organization sponsoring your use of the Service and its delegated administrators.).
Due to the open nature of communication through the Internet, we cannot guarantee that communications between you and the Service, or between you and us directly, will be free from unauthorized access by third parties, nor that third parties will not be able to circumvent the safeguards we have put in place. Users of the Service do so at their own risk. We cannot absolutely guarantee the security of any information that is disclosed or transmitted online.
Cookies are small files that a site or its service provider transfers to a computer hard drive through a Web browser (if the user allows the browser to do so) that enables the sites or service provider’s systems to recognize the browser and capture and remember certain information.
End Users in particular should be aware that we may also have placed cookies (including third party cookies) on the Service as implemented for, and acting on behalf of, one or more Organizations with which you interact. We do not control the use of the data collected by such cookies.
If you prefer, you can choose to have your computer provide a warning each time a cookie is being sent, or you can choose to turn off all cookies via their browser settings. If you turn cookies off, some elements of the Service, like most websites, may not function properly.
Do we disclose any information to outside parties?
We may disclose personally identifiable information (including as associated with usage information) to trusted third party vendors working for us in connection with the operation of our Service and our business, so long as those parties agree to keep this information confidential. Due to our contractual obligations with these third parties and the need to share personally identifiable information to deliver and support the Service, we cannot provide you with the opportunity to opt-out of sharing personally identifiable information with these third parties. Capellic does not store customers’ credit card or other payment information except as and to the extent required by the payment processor selected by the relevant Organization, and all orders and payment information are transmitted securely for processing.
As stated above, End Users who engage in transactions with an Organization should understand that Capellic provides the service on behalf of that Organization, and End User account information and transaction history with that Organization is available for that Organization’s use, and Capellic will provide a copy of the End User account information and transaction history with an Organization to that Organization.
We may also release personally identifiable information and associated usage information when we believe release is appropriate in order to respond to a law enforcement agency request, subpoena, court order or other such request by a legal authority, or to otherwise establish or exercise our rights, or defend against legal claims, to investigate, prevent and take action regarding fraud or misuse of the Service, to comply with the law, enforce our site policies, or protect our own or others’ rights, property, or safety.
Personally identifiable information, including associated usage information, may be provided to a third party if there is a transfer of the assets or ownership of Capellic or if Capellic files for bankruptcy.
Finally, any information that you may reveal in your user profile, in communication with other users, and in any content that you upload, provide to your sponsoring organization’s delegated administrators, or may reveal in other online discussions or forums is intentionally visible to other persons and is not in any way private. You should think carefully before publicly disclosing any personally identifiable information. Anything you make public may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.
Children’s Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act). We do not knowingly collect any information from anyone under 13 years of age. Our Service is directed to people who are at least 13 years old or older.
Third Party Websites
1806 Hummock Lane
Encinitas CA 92024
United States of America