Services

Digital Accessibility:
Subtitle
From Assessment to Empowerment

At a Glance

Provide a great digital experience for everyone by understanding and fixing barriers to engagement with your content.

Who it’s for

  • Anyone concerned about digital accessibility and inclusivity
  • Teams without in-house web accessibility expertise 

What it includes

  1. Web Accessibility Certified Expert site review for accessibility errors such as keyboard-only interactions, screen resize and reflow, color contrast, and speech-to-text and voice recognition experiences
  2. Testing with users with disabilities to uncover common challenges to using your website(s)
  3. Accessibility remediation for quickly improving your digital experience
  4. Accessibility training for developers and content creators to support in-house capacity building

When I come across a site like this—OK, everything is labeled, everything works right, this is cool, this is a breath of fresh air.

Test participant who is blind, on the redesign Easterseals affiliate platform

Activities

Accessibility Assessment

We run automated and manual reviews of your website against WCAG 2.2 AA standards. Our accessibility expert, Bill Brown, is certified in web accessibility from the International Association of Accessibility Professionals and has Trusted Tester status through the Department of Homeland Security.

A report of findings includes:

  • Descriptions and severity levels of every issue
  • Guidance for your team for fixing content-related issues
  • Estimated level of effort for a developer to fix code-related issues

Accessibility User Testing & Reports

We partner with Knowbility to design and facilitate remote usability testing with people with disabilities and those who regularly use assistive technology (AT) to access the web (like screen readers, screen magnifiers, and alternative keyboards). These tests unearth any real-life instances of accessibility-related barriers.

Once testing is complete, we create a report with:

  • Test findings by theme and severity level
  • Recommended remediation steps and feature enhancements
  • Hours estimates for your product roadmap. 

Accessibility Remediation

Get quick performance and accessibility wins with the aid of our senior backend and frontend developers. Even small fixes can make a big difference in your users’ experiences, and improve your SEO and AI search result visibility.

We always aim to meet WCAG 2.2 AA at a minimum, and go beyond to meet organization-relevant Level AAA criteria and other best practices.

Accessibility Training

Content editors get hands-on training in both accessibility standards and plain language guidelines. Workshops and training resources are customized to your teams’ interests and challenges.

Interested in learning more?
Get in touch